Returns and Refunds
Our Policy Info
At Summerlillys ladies fashion store
we want to give our customers the most enjoyable shopping experience possible.
RETURNING & REFUNDS.
please return your unwanted item to us within 14 days of delivery for a refund, unfortunately we do not offer exchange for items brought on the website.
we do not offer refunds in store for any items brought on-line.
refunds are not available on underwear, jewellery or beauty products due to hygiene reasons.
please take extra care when trying on your new purchase, as any items marked with make-up, fake tan, lotions etc will not be eligible for a refund.
All items must be returned to us in the same unworn and undamaged condition you received them in with
tags still attached.
you do not need to notify us of your return, however we recommend you obtain a tracking number for your parcel. parcels that are lost in the post are not eligible for a refund.
Please allow up to 28 working days for the refund to reach your account.
when returning your items please remember to fill in the returns sheet or pop a note in stating your, name, address, and telephone number.
Privacy Policy
Your privacy is important to us at Summerlillys LTD. We want you to feel confident when using our website and purchasing our products. We use cookies to provide you with the best shopping experience possible, and we may share some information with third-party partners such as Klarna Pay, who check eligibility for purchases. We do not share your personal information with anyone outside of our company. If you have subscribed to our email list, you may receive promotional emails from us, but your information will never be shared with any third-party organizations. We only store information if you have subscribed to our email list, and we take great care to protect your personal information.
